ServiceNow Certified System Administration Practice

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Where do you change banners and colors on your ServiceNow interface?

User Preferences
System properties > CSS Properties
Interface Design
Theme Settings

The correct answer is: System properties > CSS Properties

The best place to change banners and colors on the ServiceNow interface is through System properties > CSS Properties. This section allows administrators to modify the appearance of the ServiceNow UI through cascading style sheets (CSS). By accessing the CSS properties, you can directly customize the banner, fonts, and colors which define the look and feel of the platform. This option is specifically designed for appearance customization and provides direct control over the CSS, allowing for a more tailored user experience. While other choices may seem relevant, they have different functionalities. User Preferences primarily focuses on user-specific settings rather than global interface design. Interface Design relates to creating and managing the layout but does not directly handle the customization of banners and colors. Theme Settings can influence broad theme aspects but is less granular than the CSS Properties, which provide precise control over stylistic elements.