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Which feature allows users to visualize data over time within ServiceNow?
Dashboards
Pivotal Analysis
Reporting tools
Analytics Engine
The correct answer is: Dashboards
The feature that allows users to visualize data over time within ServiceNow is dashboards. Dashboards provide a consolidated view of various reports and metrics, displaying key performance indicators (KPIs) and trends in a visually appealing format. By integrating data from multiple sources into a single interface, dashboards enable users to track changes over time, making it easier to understand trends, identify anomalies, and make informed decisions based on visualized information. While reporting tools can also help visualize data, they typically focus on generating more static reports rather than providing an interactive, ongoing view of how the data evolves. The Analytics Engine enhances analytical capabilities and may include time-based data analysis, but it operates primarily behind the scenes to support more advanced analytics. Pivotal Analysis is not a term commonly associated with data visualization in ServiceNow. Thus, dashboards are the most effective way to visualize time-related data in the ServiceNow environment.