ServiceNow Certified System Administration Practice

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Which functionality is provided by UI Actions in ServiceNow?

Defining access controls for tables
Executing scripts on form submission
Creating dynamic form fields
Adding shortcuts for user actions

The correct answer is: Adding shortcuts for user actions

The correct functionality provided by UI Actions in ServiceNow revolves around adding shortcuts for user actions. UI Actions are user interface elements such as buttons, context menu items, and links that allow users to execute specific actions directly from a record's form or list. This capability enhances user experience by providing quick access to frequently used functionalities, such as saving a record, initiating workflows, or performing other specific operations without navigating through multiple steps. While defining access controls for tables is essential for managing security and permissions within ServiceNow, it is not a function of UI Actions. Similarly, executing scripts on form submission and creating dynamic form fields are specific tasks typically handled by other features. Execution of scripts can be done through business rules or client scripts, while dynamic forms are achieved using specific form design configurations. Overall, UI Actions are specifically geared towards streamlining user interactions and enhancing efficiency within the ServiceNow platform.